You Matter.

MAA building

Mutual Assurance Administrators, a nationally recognized TPA has a history unique to the industry. We were the 1st to bring self-funding to the Midwest some 30 years ago. Founded in 1975, our services have continued to respond to the needs of our clients.

While our core competency has always been claims administration for self-funded benefit plans, we have expanded our offerings to include most services needed to provide health care benefits including a fully integrated Workers’ Compensation division. This broad scope in services has allowed our clients to focus on the overall direction of their benefit offerings rather than juggling the tactical aspects of multiple business partners.

While unfortunately we cannot guarantee a healthy future for all your employees, we can guarantee your satisfaction by constantly examining where the plan stands in relation to dollars, performance, and employee satisfaction. While other TPA’s focus solely on short term needs, we strive to get to know you as an organization, you as individuals and how we can provide real value by assuring your medical plan meets the objectives of your organization. Simply put, you matter, your employees matter, and the success of your organization matters.

Our Commitment to YOU!

We put YOUR interests above our own.

We promise to aggressively initiate and invest in programs and services to control and ease the burden of rising healthcare costs.

We will always provide you and your employees with the best possible service in the industry-Raving Fan Customer Service.

We will keep employees out of your office by processing claims quickly and accurately, by handling inquiries in a prompt and professional manner, and when a problem does occur, make your problem our problem and get it resolved as quickly as possible.