Mutual Assurance Administrators, Inc. (MAA) values the trust you have
placed in us and we will continue to be dedicated to maintaining your
trust and confidence in our products and services. This notice describes
the privacy practices of MAA and our commitment to protecting the privacy
and security of your personal and protected health information. In order
to effectively administer claims, provide superior quality customer service
and other services on behalf of your group health plan, it is necessary
for MAA to receive and/or disclose personal and protected health information.
We may disclose to employers, plan administrators, health care providers,
other group health plans, insurers, service providers, and/or business
associates. Such information may be made available through enrollment
forms, medical claims, medical reports, coverage history and other sources
and the forms necessary to make claim administration, treatment, payment,
and health care operations will be used in this practice.
The information MAA may receive and/or disclose may include your name,
social security number, address, date of birth, telephone number, marital
status, gender, dependent information, claim information, and employment
information. While this list is not exhaustive, it gives you an idea of
the type of information we are referring to in this notice.
HIPAA Compliance
The Health Insurance Portability and Accountability Act of 1996 (“HIPAA”),
in part, establishes new standards for healthcare privacy and security.
Although Mutual Assurance Administrators, Inc. is not directly subject
to HIPAA privacy and security requirements, we do receive protected health
information (“PHI”) from, and on behalf of, our customer that are subject
to HIPAA. MAA is committed to protecting the privacy and security of personal
and protected health information in a manner that is consistent with our
customer’s legal obligations. We have developed a privacy and security
compliance program for our personnel that takes into account HIPAA privacy
and security standards and reasonable practices in the healthcare industry.
Our Security Procedures
Mutual Assurance Administrators, Inc. understands that storing and transmitting
data in a secure manner is essential. MAA stores your personal and protected
health information using industry standard physical, technical, and administrative
safeguards to secure data against foreseeable risks, such as unauthorized
use, access, disclosure, destruction, and modification. Certain information
containing personal and protected health information that is displayed
or received via Internet Web browser technology is transmitted in a secured
environment using 128-bit SSL encryption.
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