VeriFax is Mutual Assurance Administrators automated benefits and claim status system. It allows your office to make inquiries 24 hours a day. The voice prompts leads the caller through the input of the required numerical information. The system then retrieves the requested information, assembles a response and then transmits the eligibility or claims information via fax back to your office within minutes. For all other benefit information, you will use your telephone keypad to provide the information necessary to receive your faxed reply.

Please Note: To verify benefits for Inpatient Hospital, Outpatient Surgery, Physical Therapy, Occupational Therapy, Durable Medical Equipment, Home Health Care, Hospice, Skilled Nursing, Transplants, Special Care Services, Sleep Apnea, Mental and Nervous or Chemical Dependency please call Mutual Assurance Administrators at 405-848-1975.

Please have the following information:
Employee's Name
Patient Name
Group Number
Social Security Number of the Employee
Diagnosis or the chief complaint
Benefits you need to verify